Telecom

Do more up sell and cross sell, align operations and offerings as per the market trends, retain customers by providing better experience and deliver better product packages to maintain profits.

Our telecom business intelligence dashboards broadens the view of events happening in all the business critical areas. These telecom analytics dashboards are intuitive, user friendly and needs very less training for staff. Just load the data and start playing with it. Real-time information visibility anywhere and anytime gives decision makers power to take informed decisions.

Drive business success

Telecommunication industry is going through a major change. Customers are no longer loyal to one service provider and are ready to churn to the company offering the best service at the best rate. Competition is increasing with an alarming pace with companies offering better service packages. This has put pressure on telecom companies to differentiate themselves from competition by devising and experimenting with new offers. Customer experience is the key to the success in this industry. It is said that 5% of customer retention can generate 75% of revenue for a telecom company. On the other hand getting new customers involves lot of research and marketing activities that are time consuming and costly. Thus, many companies focus on providing exceptional experience to existing customers as they are less price sensitive, need less education and are ready to buy ancillary products.

  • The challenge here is to extract the data from multiple customer touch points and convert it into intelligent visual report.

  • Companies have realized the importance of having a comprehensive telecom business intelligence tool that can help them to transform raw data into highly valuable information in real-time.

  • Telecom industry can use analytics tools to understand their customer better by gaining insight into their spend pattern, usage, payment mode, communication preferences and more.
  • This helps them identify patterns that can be beneficial or a risk to the company and take appropriate measures in advance.

Billing

Enhance cross sell upsell potential & avoid frauds.

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Revenue

Prevent customer churn & increase revenue.

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Digital Marketing

Enhance marketing campaigns and improve ROI.

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Blogs

How to Use Simple Date Functions in QlikView and QlikSense

In the present competitive world, all organizations are showing an interest in Business Analytics by using different technologies like QlikView, QlikSense and Tableau etc. In different technologies, Year wise and Period wise analysis plays a major role for monitoring...
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How to get started with NPrinting?

What is NPrinting and why it is used? Historically, QlikView has not had a particularly strong ability to print or publish reports. Qlik has preferred to concentrate their efforts on the strengths of QlikView - business intelligence and data discovery. This has lead...
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Implementation of Incremental Load in QlikView and its Benefits

Why Incremental Load? Is your BI Application hitting Database for large volumes of data? If so, is it happening frequently? As BI applications are expected to deal with larger data sets, there is a need for frequent refreshes to get the updated data. In both the...
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5 Milestones (Discoveries) driving Effective QlikView BI application

1) Data Access Layer: QlikView Adopts Multiple Data Sources. The QlikView Data Access layer supports heterogeneous data sources to load the data. Unlike all other reporting tools QlikView Data can be sourced from different databases using standard ODBC, OLEDB and JDBC...
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Patient Care Analysis

Why Patient care analysis is important for Hospitals? In a 2009 report called "Crossing the Quality Chasm", the U.S. Institute of Medicine defined patient - centred care as: “providing care that is respectful of and responsive to individual patient preferences, needs,...
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Six Rules to become a Quality QlikView Developer

If you have learned many programming languages but not settled in your career, QlikView can definitely boost your career. As a QlikView Developer, I would like to share my thoughts here. QlikView is growing rapidly. With over 30,000 customers, demand for skilled...
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9 Reasons To Have Advanced Business Intelligence Tools

Generates Reports Quickly. There are multiple departments and processes in an organization. Thus data is scattered across the organization in various formats. Lot of effort is required to gather the data, cleanse it and convert it into desirable format for analysis...
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6 Answers to Bolster Your Predictive Workforce Analytics Efforts.

Interview with Co-founder and President of EzDataMunch, Anupama Desai. Q: How is a specific line of business / business unit using your EzDataMunch predictive Workforce Analytics Software and Apps? How is your product deployed into operations? A: EzDataMunch is being...
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7 ways analytics can help Supply Chain.

There are multiple factors that affect the success of supply chain process. These factors can be divided into four broad categories such as Political, social, economical and technology. Each category encompasses various elements such as increased regulatory pressure,...
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Part 2: BI Software Implementation Pitfalls – Tips for a successful Proof of Concept.

3,642 total views, 31 views today

Address future requirements as well as current ones.
Consult with your own IT professionals.
Refuse to invest a lot of money in a POC.
Focus on BI dashboard capabilities –don’t get distracted by pretty visuals.

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