Hotels are moving towards complex technology systems to cater to their functional requirements. The use of such disparate technology has simplified many issues. However, it has also created complexities with regards to data. Any business is as good as the clarity and accuracy of its data because all the decisions are made on the basis of data gathered and analyzed from disparate sources.

Our experience of working with some of the world’s leading hotel groups has given us the opportunity to understand the challenges faced by them.

EzDataMunch’s hotel analytics dashboard and consulting services can help in:

• Easy and flexible visualization of data for better decision-making.
• Improved guests experience.
• Better integration with external and internal data sources including excel files, unstructured content, emails, etc.
• Accurate and comprehensive reporting.
• Available on the go on mobile devices.
• Plug and play solutions with leading ERP, POS and property management applications.
• Easily customizable.
• User friendly ad-hoc reporting.
• Leverage past purchase behavior to enhance customer experience and increase the share of the wallet by offering different options including but not limited to using third party data such as Facebook, Twitter, Trip advisor and more.
• Better customer targeting by analyzing information about customers and their buying patterns.
• Capturing and evaluating property data to identify areas of operational improvement.